{"id":7180,"date":"2026-08-26T11:03:25","date_gmt":"2026-08-26T11:03:25","guid":{"rendered":"https:\/\/qdb5zbboem.onrocket.site\/?page_id=7180"},"modified":"2026-08-26T11:14:13","modified_gmt":"2026-08-26T11:14:13","slug":"bestellung-stornieren","status":"publish","type":"page","link":"https:\/\/devapen.de\/fr\/bestellung-stornieren\/","title":{"rendered":"Modification et annulation de commande"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Modification et annulation de commande<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mise \u00e0 jour : ao\u00fbt 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chez <strong>devapen.de<\/strong> D\u00e8s r\u00e9ception d'une commande, nous commen\u00e7ons \u00e0 la traiter dans les meilleurs d\u00e9lais.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Modifier la commande<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous souhaitez modifier les informations relatives \u00e0 votre commande, veuillez nous contacter d\u00e8s que possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les modifications \u00e9ventuelles peuvent par exemple concerner :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Adresse de livraison<\/li>\n\n\n\n<li>Num\u00e9ro de t\u00e9l\u00e9phone<\/li>\n\n\n\n<li>S\u00e9lection de produits<\/li>\n\n\n\n<li>Quantit\u00e9<\/li>\n\n\n\n<li>Saveur ou variante<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Veuillez nous contacter \u00e0 l'adresse suivante :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E-mail :<\/strong> <a>info@devapen.de<\/a><br><strong>WhatsApp :<\/strong> +86 180 2417 4651<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous nous effor\u00e7ons de prendre en compte votre demande de modification. Toutefois, nous ne pouvons garantir qu'une modification sera possible si la commande a d\u00e9j\u00e0 \u00e9t\u00e9 trait\u00e9e, emball\u00e9e ou exp\u00e9di\u00e9e.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Annuler la commande<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En principe, une commande peut \u00eatre annul\u00e9e tant qu'elle n'a pas encore \u00e9t\u00e9 trait\u00e9e en vue de son exp\u00e9dition.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour cela, veuillez nous envoyer :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Votre num\u00e9ro de commande<\/li>\n\n\n\n<li>Votre nom<\/li>\n\n\n\n<li>Votre demande d'annulation<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Commandes d\u00e9j\u00e0 exp\u00e9di\u00e9es<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e8s qu'une commande a \u00e9t\u00e9 transmise au prestataire de services de livraison, il n'est g\u00e9n\u00e9ralement plus possible de l'annuler.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les consommateurs peuvent, le cas \u00e9ch\u00e9ant, exercer leur droit de r\u00e9tractation l\u00e9gal conform\u00e9ment aux informations figurant sur notre site <strong>\u201e R\u00e9tractation, retour et remboursement \u201c<\/strong> exercer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Modification de l'adresse de livraison<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si l'adresse de livraison est erron\u00e9e, veuillez nous contacter sans d\u00e9lai.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois la commande exp\u00e9di\u00e9e, nous ne pouvons pas garantir qu'il sera possible de modifier l'adresse de livraison.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les frais suppl\u00e9mentaires r\u00e9sultant d'une adresse erron\u00e9e fournie par le client peuvent lui \u00eatre factur\u00e9s.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Remboursement en cas d'annulation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si une commande a \u00e9t\u00e9 annul\u00e9e avec succ\u00e8s et qu'elle a d\u00e9j\u00e0 \u00e9t\u00e9 pay\u00e9e, le remboursement s'effectue en principe via le moyen de paiement initialement utilis\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le d\u00e9lai de traitement effectif peut varier en fonction du prestataire de services de paiement ou de la banque.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Commandes en gros<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pour les commandes en gros pr\u00e9par\u00e9es sur mesure ou d\u00e9j\u00e0 confirm\u00e9es, des conditions d'annulation diff\u00e9rentes peuvent \u00eatre convenues.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contact<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E-mail :<\/strong> <a>info@devapen.de<\/a><br><strong>WhatsApp :<\/strong> +86 180 2417 4651<\/p>","protected":false},"excerpt":{"rendered":"<p>Bestell\u00e4nderung &amp; Stornierung Stand: August 2026 Bei devapen.de beginnen wir nach Eingang einer Bestellung m\u00f6glichst schnell mit der Bearbeitung. Bestellung \u00e4ndern Falls Sie Angaben Ihrer Bestellung \u00e4ndern m\u00f6chten, kontaktieren Sie uns bitte so schnell wie m\u00f6glich. M\u00f6gliche \u00c4nderungen k\u00f6nnen beispielsweise betreffen: Bitte kontaktieren Sie uns unter: E-Mail: info@devapen.deWhatsApp: +86 180 2417 4651 Wir versuchen, Ihren [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7180","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bestellung \u00e4ndern oder stornieren | devapen.de<\/title>\n<meta name=\"description\" content=\"Erfahren Sie, wie Sie eine Bestellung bei devapen.de \u00e4ndern oder stornieren k\u00f6nnen und was bei bereits bearbeiteten Bestellungen zu beachten ist.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devapen.de\/fr\/bestellung-stornieren\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bestellung \u00e4ndern oder stornieren | devapen.de\" \/>\n<meta property=\"og:description\" content=\"Erfahren Sie, wie Sie eine Bestellung bei devapen.de \u00e4ndern oder stornieren k\u00f6nnen und was bei bereits bearbeiteten Bestellungen zu beachten ist.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/devapen.de\/fr\/bestellung-stornieren\/\" \/>\n<meta property=\"og:site_name\" content=\"devapen.de\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-26T11:14:13+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/devapen.de\\\/bestellung-stornieren\\\/\",\"url\":\"https:\\\/\\\/devapen.de\\\/bestellung-stornieren\\\/\",\"name\":\"Bestellung \u00e4ndern oder stornieren | devapen.de\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/devapen.de\\\/#website\"},\"datePublished\":\"2026-08-26T11:03:25+00:00\",\"dateModified\":\"2026-08-26T11:14:13+00:00\",\"description\":\"Erfahren Sie, wie Sie eine Bestellung bei devapen.de \u00e4ndern oder stornieren k\u00f6nnen und was bei bereits bearbeiteten Bestellungen zu beachten ist.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/devapen.de\\\/bestellung-stornieren\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/devapen.de\\\/bestellung-stornieren\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/devapen.de\\\/bestellung-stornieren\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/devapen.de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Bestell\u00e4nderung &amp; 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