{"id":7182,"date":"2026-08-26T11:04:07","date_gmt":"2026-08-26T11:04:07","guid":{"rendered":"https:\/\/qdb5zbboem.onrocket.site\/?page_id=7182"},"modified":"2026-08-26T11:14:38","modified_gmt":"2026-08-26T11:14:38","slug":"reklamation-gewaehrleistung","status":"publish","type":"page","link":"https:\/\/devapen.de\/sv\/reklamation-gewaehrleistung\/","title":{"rendered":"Reklamationer och garanti"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Reklamationer och garanti<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Per augusti 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vi vill att best\u00e4llningar hos <strong>devapen.de<\/strong> anl\u00e4nda i fullst\u00e4ndigt och gott skick.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Om ett problem skulle uppst\u00e5, kontakta v\u00e5r kundtj\u00e4nst.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Vilka problem kan man reklamera?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00e4nligen kontakta oss s\u00e4rskilt vid f\u00f6ljande tillf\u00e4llen:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>skadade varor<\/li>\n\n\n\n<li>felaktig artikel<\/li>\n\n\n\n<li>saknad artikel<\/li>\n\n\n\n<li>tekniskt fel<\/li>\n\n\n\n<li>uppenbar funktionsst\u00f6rning<\/li>\n\n\n\n<li>skadad f\u00f6rpackning med skadat inneh\u00e5ll<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Vad beh\u00f6ver vi?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00f6r att vi ska kunna behandla ditt reklamations\u00e4rende s\u00e5 snabbt som m\u00f6jligt ber vi dig skicka f\u00f6ljande till oss:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ditt ordernummer,<\/li>\n\n\n\n<li>en kort beskrivning av problemet,<\/li>\n\n\n\n<li>Bilder p\u00e5 den ber\u00f6rda produkten,<\/li>\n\n\n\n<li>eventuellt en kort video som visar felet,<\/li>\n\n\n\n<li>vid behov foton p\u00e5 transportf\u00f6rpackningen.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Kontakt:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a>info@devapen.de<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">eller<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WhatsApp: +86 180 2417 4651<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Granskning av reklamationen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e4r vi har mottagit uppgifterna kommer vi att granska \u00e4rendet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beroende p\u00e5 vilket problem det r\u00f6r sig om kan l\u00e4mpliga l\u00f6sningar bland annat omfatta en ers\u00e4ttningsleverans, avhj\u00e4lpande av felet, \u00e5terbetalning eller n\u00e5gon annan l\u00f6sning som \u00f6verenskommits med kunden.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Lagstadgade garantirettigheter<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Konsumenternas lagstadgade r\u00e4ttigheter vid varor med brister p\u00e5verkas inte.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enligt tysk k\u00f6pr\u00e4tt kan k\u00f6paren vid en brist framf\u00f6r allt kr\u00e4va avhj\u00e4lpande av bristen; beroende p\u00e5 de lagstadgade villkoren kan ytterligare r\u00e4ttigheter, s\u00e5som prisavdrag eller h\u00e4vning av avtalet, f\u00f6rekomma d\u00e4refter. De kostnader som kr\u00e4vs f\u00f6r att avhj\u00e4lpa bristen b\u00e4r i princip s\u00e4ljaren.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Vad r\u00e4knas inte som ett produktfel?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ett reklamations\u00e4rende kan s\u00e4rskilt avsl\u00e5s om problemet entydigt kan h\u00e4nf\u00f6ras till f\u00f6ljande:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>felaktig anv\u00e4ndning,<\/li>\n\n\n\n<li>upps\u00e5tlig skadeg\u00f6relse,<\/li>\n\n\n\n<li>egenmaktig \u00e4ndring av produkten,<\/li>\n\n\n\n<li>normalt slitage,<\/li>\n\n\n\n<li>Skador som uppst\u00e5tt efter \u00f6verl\u00e4mnandet till f\u00f6ljd av felaktig f\u00f6rvaring eller hantering.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Lagstadgade konsumentr\u00e4ttigheter p\u00e5verkas inte av detta.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Inga egenh\u00e4ndiga returer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00e4nligen skicka inte tillbaka reklamationsvaror utan att f\u00f6rst ha kontaktat oss.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Efter granskningen kommer vi att informera er om vilka ytterligare \u00e5tg\u00e4rder som kr\u00e4vs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Kontakt<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E-post:<\/strong> <a>info@devapen.de<\/a><br><strong>WhatsApp:<\/strong> +86 180 2417 4651<\/p>","protected":false},"excerpt":{"rendered":"<p>Reklamation &amp; Gew\u00e4hrleistung Stand: August 2026 Wir m\u00f6chten, dass Bestellungen bei devapen.de vollst\u00e4ndig und in ordnungsgem\u00e4\u00dfem Zustand ankommen. Sollte ein Problem auftreten, kontaktieren Sie unseren Kundenservice. Welche Probleme k\u00f6nnen reklamiert werden? Bitte kontaktieren Sie uns insbesondere bei: Was ben\u00f6tigen wir? Damit wir Ihre Reklamation m\u00f6glichst schnell pr\u00fcfen k\u00f6nnen, senden Sie uns bitte: Kontakt: info@devapen.de oder [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7182","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reklamation &amp; Gew\u00e4hrleistung | devapen.de<\/title>\n<meta name=\"description\" content=\"Informationen zu Reklamationen, besch\u00e4digten Artikeln, Defekten, Ersatzlieferungen und gesetzlichen Gew\u00e4hrleistungsrechten bei devapen.de.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/devapen.de\/sv\/reklamation-gewaehrleistung\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklamation &amp; 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